TERMS OF SERVICE
Effective Date: March 15, 2023
These terms of service (“Terms'') apply to any user (“User” or You”) using the current and future
versions of the video chat service (“Duoo”) owned and provided by Melot Mobile Inc (the
Company”, “We” or Us”).
General Provisions
1. Purpose
The purpose of these Terms is to set forth the respective rights, obligations and responsibilities of
the Company and You with regard to Your use of DUOO on Your personal computer or mobile
device (collectively, Device”), either by downloading the service application (the DUOO App”)
from Google Play Store or Apple App Store (“Application Store(s)”) or by accessing the service
website (“DUOO Web”) provided by the Company. Please note that these Terms govern the legal
relationship between You and the Company, and that Your relationship with the Application Stores
are subject to the respective terms and conditions of the Application Stores.
2. Notification and Communication to Users
When the Company contacts the Users in relation to DUOO, it will do so by posting on an
appropriate space on the Company’s website or applications, by using the information supplied
by the Users, or by any other method that the Company reasonably believes to be appropriate.
If there is any change to the information that a User entered when registering for service
membership, the User must modify such information or notify the Company of the same, and
the Company shall not be liable for any disadvantages or issues resulting from the User’s failure
to do so.
2. Ownership and Relevant Licenses Regarding DUOO
1. Ownership of DUOO Contents
Unless otherwise stipulated, “DUOO contents” means text, graphic, image, illustration, design,
icon, photo, and other related phrases provided to Users in DUOO. Unless stipulated otherwise
by law or contract, all exclusive and proprietary ownership rights in DUOO, DUOO App, service
website, these Terms, Privacy Policy, User Guidelines and any related documentation and
information, DUOO contents (collectively, the “Company Assets”), and the selection and
arrangement of DUOO contents belong solely to the Company.
The Company Assets and the selection and arrangement of DUOO contents are protected by
copyright laws and other relevant laws, including international intellectual property laws and
treaties. The Company Assets include trade secrets and exclusive information that are
confidential and proprietary to the Company, and You agree to take all necessary actions to
respect and protect the confidentiality of such trade secrets and exclusive information. Any
new releases, modifications, and enhancements to the Company Assets and the selection and
arrangement of DUOO contents belong solely to the Company and (if applicable) its licensors.
There is no implied license, right, or interest granted to You with regard to the provision of the
Company Assets, and the Company hereby expressly reserves all rights in the
Company Assets, and any contents thereof, which are not expressly granted to You hereunder.
2. Scope of License Regarding DUOO
The Company grants You a personal, limited, non-commercial, non-exclusive, non-
sublicensable, non-assignable, revocable license to download, install, and use a copy of the
DUOO App, in object code format, only on Your Device for the sole purpose of personally using
DUOO. You only obtain a license to use the object code version of the DUOO App, and You do
not have any right whatsoever in the original source code of the DUOO App. You may only use
the Company Assets for the sole purpose of personal use of DUOO.
If You use the Company Assets in a manner that exceeds the scope of the license granted to
You under these Terms, the Company may revoke or cancel the license it has granted to You at
any time. The Company will notify You without delay of the reason for revocation/cancellation of
the license, except in the event that notification is not permitted under law (e.g., if it violates a
statute or a regulatory authority’s order, or results in an obstruction to a regulatory investigation)
or the Company reasonably determines that notification may result in damage to the Users, third
parties, or the Company (e.g., if it impairs the security of DUOO).
3. Scope of License Regarding Your Information
If You download the Duoo APP to use Duoo, You hereby grant the Company a free license to
access, collect and use, in accordance with relevant laws and regulations as well as the
Company’s Privacy Policy, the address books, contact lists, and unique phone identifiers (IMEI,
Unique Device ID, etc.) contained in the Device to which You have downloaded the DUOO App
in order to use DUOO.
3. Rights and Obligations of the Company and Users
1. Obligations
You must use DUOO in compliance with these Terms, the amended terms pursuant to these Terms,
and any of the applicable user guidelines established under these Term. Please stop using DUOO
immediately if You do not agree to these Terms or the User guidelines.
2. Prohibited Acts
CSAE( child sexual abuse and exploitation )
Standard
We prohibit the use of DUOO apps to endanger children. This includes, but is not limited to the
use of apps to promote predatory behavior towards children, such as:
Inappropriate interaction targeted at a child (for example, groping or caressing).
Child grooming (for example, befriending a child online to facilitate, either online or offline,
sexual contact and/or exchanging sexual imagery with that child).
Sexualization of a minor (for example, imagery that depicts, encourages or promotes the sexual
abuse of children or the portrayal of children in a manner that could result in the sexual
exploitation of children).
Sextortion (for example, threatening or blackmailing a child by using real or alleged access to a
child’s intimate images).
Trafficking of a child (for example, advertising or solicitation of a child for commercial sexual
exploitation).
Method for surfacing cases
User reporting and official app acts
DUOO app has made in-app report mechanism that is available for users to communicate your
concerns to us. please fill in the right information of the form so we can collect and send to the
National Center for Missing & Exploited Children (NCMEC) operates the CyberTipline, a national
clearinghouse for leads and tips regarding child sexual exploitation.
If you find content elsewhere on the Internet, please contact the appropriate agency in your
country directly(https://report.cybertip.org/)
Our delegated team member will collect information which are include images, phone to send to
NCMEC. our content censor team also will close the user account immediately and deleted the
illegal content in app soon.
Detection
DUOO app has integrated best proven technology to detect any content which is related to CSAE.
including CSAM distribution, online grooming etc. The most common industry solutions include:
hash-matching (such as PhotoDNA), image/video classifiers, text classifiers, keywords ingesting
and URL blocking.
Human review Team
We also have a human review team to moderate the content and find CSAE content.
You shall not engage in any illegal or inappropriate activities with respect to the Company Assets,
including the following acts, and in the event You commit or attempt to commit such acts, You may
be subject to civil and/or criminal charges in accordance with relevant laws and regulations in
addition to restrictions on the use of the relevant DUOO services, including refusal of payment of
the revenue
You shall not use the Company Assets for any illegal purpose or any purpose not explicitly
authorized herein.
You shall not engage in any acts that cause impairments to DUOO by damaging, disabling or
overburdening the Company Assets.
You shall not transmit worms, viruses, or any code of a destructive nature using the Company
Assets.in using DUOO, You shall not commit any of the following acts nor any acts that amount
to any of the following acts that the Company may reasonably deem to be inappropriate in light
of the purpose, etc. of providing DUOO:
Violation of laws and regulations, rulings, decisions and orders of the court, and/or administrative
measures that are legally binding;
Acts that undermine, or are likely to undermine, public order or moral customs;
Infringement of intellectual property rights (e.g., copyrights, trademarks, patents, design rights,
etc.), moral rights, proprietary rights, rights of reputation, privacy rights, any other statutory or
contractual rights, if applicable, of the Company and/or third parties;
Transmission or posting of excessively violent expressions, explicit sexual expressions,
discriminatory expressions concerning race, nationality, belief, gender, social status, etc.,
expressions that entice or promote suicide, self-harm, drug abuse, and other expressions that
contain anti-social content and are offensive to others;
Impersonation of the Company and/or third party, or intentionally disseminating false
information account hacking, theft of name, fraudulent use of credit cards or other inappropriate
acts relating to purchase or payment;
You shall not exchange the right to use DUOO for cash, property or other economic benefits other
than as permitted by the Company.
You shall not commit or engage in any acts that are in violation of these Terms,
3. Prevention of Unauthorized Use
The Company reserves the right to exercise whatever lawful means it deems necessary to prevent
unauthorized and/or illegal use of DUOO, including, but not limited to, technological barriers, IP
mapping, and directly contacting Your wireless (cellular) carrier.
4. Feedback
Any comments, suggestions, or feedback relating to DUOO and/or the DUOO App (“Feedback”)
submitted by You to the Company shall become the property of the Company. The Company will
have exclusive ownership of all rights to the Feedback. The Company will be entitled to use the
Feedback for any commercial or other purpose whatsoever, without any compensation to You or
any other person, and will not be required to treat any Feedback as confidential. You agree that
You do not acquire any right in or to DUOO and/or the DUOO App (or any changes, modifications
or corrections thereto) by virtue of any Feedback. You acknowledge that the Company will not be
responsible for whatever Feedback that You submit, including its legality, reliability,
appropriateness, originality, and copyright.
6. Assignment
You are not allowed to assign any rights or obligations hereunder as your account is strictly
personal to You. The Company is allowed, in accordance with procedures set forth in relevant
laws and regulations, to assign any rights or obligations hereunder or regarding the Company
Assets to any third party. In the event that the Company transfers the business related to DUOO
to its affiliate, Your contractual position, rights and obligations under these Terms, and Your
registration information and other user information shall be transferred to the transferee of the
business, and You agree to such transfer. The business transfer stated in this Section shall include
not only ordinary business transfer but also divestiture and other change of ownership or control.
4. Use of Services
Section1. Content of Service 1. General Provisions
You use DUOO under Your own responsibility and shall be fully responsible for all acts and
consequences thereof arising within DUOO. When You register a password for the use of
DUOO, You must strictly manage it under Your own responsibility in order to prevent misuse.
The Company may regard any and all acts made using Your registered password as Your own.
2. User Tier Status
Depending on the regions, we may provide different services based on the tier status of Users in
accordance with our tier status operation policies. In such a case, the User tier status will be
granted by the standards set by the Company. The Company may make a distinction in contents
of the service between different User tiers, and the Company can change such contents of service
due to our circumstances at our discretion. Detailed information of such service will be posted
separately in accordance with the notification stipulated in these Terms.
3. Definition
“Coin”
Coin is an electronic token that can be used to acquire items within DUOO. The units, payment
methods, and other conditions for conferring Gems are determined by the Company and posted
on DUOO.
“Diamond”
Diamonds that You receive in DUOO Live are converted into Stars. The Company may provide
certain benefits in connection with Stars, in which case the Company will make a separate
announcement and the benefits will be provided accordingly.
2. Period of use, exchange, and transfer of Products
Period of use
Products can be used for 4 years from the date of purchase, and will expire after 4 years from the
date of purchase. However, the period during which a User can use Gems acquired by a method
other than purchase is subject to conditions provided by the Company.
Exchange of Products
Products as flat-rate service or item cannot be exchanged for cash, property, and economic
benefits other than services or content designated by the Company. Terms of use required for
service or content exchange are determined by the Company and posted on DUOO.
Transfer of Products
A Product can only be used on the account where it was purchased and cannot be transferred to
another account by any method other than recognized by the Company.
3. Refunds
Unless otherwise specified in these Terms or required under applicable law, any Products
including the following are not refundable, in any event, after purchase:
Products that are in the possession of any Users whose use of DUOO has been suspended due
to a violation of these Terms or illegal acts;
Products which have been used in whole or in part (partially used package Products);
Products that were purchased more than five (4) years ago;
Products that remain at the time of one (1) year from Your last use of DUOO
Products that are in the possession of any Users who have terminated use of DUOO or removed
the DUOO App;
4. Minors
If a User is a minor (Republic of Korea: under nineteen (19) years of age) or a person with limited
competence as defined under law, the consent of the User’s parents or legal representative is
required to purchase any Products. If a minor purchases a Product without the consent of his/her
legal representative, the minor and/or legal representative may cancel the purchase. However, if
a minor’s purchase is made within the scope of disposable property permitted by his/her legal
representative, or if the minor uses trickery, such as using payment information of an adult without
consent, to cause the Company to believe that he/she is not a minor, such purchase may not be
canceled even if it was made without the consent of the legal representative.
3. Gifting Items
Users can send or receive Items as gifts from other Users who participate on a broadcast channel
within DUOO Live.
Please note that once You gift an Item to another User within DUOO Live, use of the Coins needed
for the gifting is completed. Therefore, You will not be refunded for items used to send gifts or for
gifts sent to other users on DUOO Live by the Company.
The Company cannot cancel the Item that you have already gifted, in the absence of applicable
law, a final legal judgment or a similar decision, and does not bear any responsibility related
thereto.
4. Rewards
Users may collect Coins based on their activities (including promotional activities) on DUOO video
chat and may receive the revenue by participating in the reward program. However, Coins or
Diamond are not intended to be used as a means to provide compensation or financial support to
the Users. Users, however, may receive the revenue by participating in the Company’s rewards
programs.
5. Operation and use of contents
Duoo Live
In the event You upload or otherwise provide video, audio (e.g., music or other sounds), pictures,
photos, text (e.g. dialogues, comments and scripts), branding (e.g., brand name, trademark,
service mark or logo), interactive features, software, metrics and other type of materials
(collectively, “DUOO Live Content”) on DUOO, You hereby grant the Company and its affiliates a
non-exclusive, unlimited, royalty-free, worldwide, sub-licensable and transferable license
regarding such DUOO Live Content.
You agree that registered and non-registered Users of DUOO may view Your DUOO Live Contents.
If You do not agree with the above, please terminate Your use of DUOO Live immediately. The
Company and/or its affiliates may use, host, store, reproduce, modify, edit, adapt, perform, display,
broadcast, distribute, rent, publicly transmit, or otherwise use or create derivative works in
connection with Your DUOO Live Content in accordance with the above license. You can delete
DUOO Live Content displayed on Duoo individually or all at once by deleting Your account. In
addition, so that the Company can prevent the unauthorized use of Your DUOO Live Content, You
authorize the Company to act on Your behalf with respect to infringing uses of Your DUOO Live
Content taken from DUOO by other Users or third parties. The Company and its affiliates’ license
to Your DUOO Live Content is used for the limited purposes of operating, developing, providing,
improving, and promoting DUOO and researching and developing new services of the Company
to the extent that such use does not infringe on Your privacy in accordance with applicable laws,
including the Personal Information Protection Act.
Responsibility of the DUOO Live Content operator
For DUOO Live Contents transmitted or shared through DUOO Live, the User who created,
transmitted, or shared the DUOO Live Content bears full responsibility. The Company shall not
bear any responsibility except as otherwise provided by law for the DUOO Live Content
transmitted or shared through DUOO Live.
If You are required to pay royalty, fees, or other expenses to a third party due to Your DUOO Live
Content, You are fully responsible for the payment.
Regarding Your DUOO Live Content, You must guarantee the following for using DUOO Live. In
the event of a violation of any of the following, you may be subject to suspension or termination
of your account. You may also be liable for civil or criminal liability accordingly, and the Company
may take action against You to the extent permitted by law to minimize resulting damages incurred
to third parties or the Company.
Grant to use the Game service
Subject to your compliance with Terms of Service, Melot Mobile Inc. grants you a revocable,
non-exclusive limited license to access Game sections such as Teen Patti,Lucky number 28 etc.
You agree to use the Service for your own non-commercial purposes.You play Teen Patti to win
coins, which is virtual currency or virtual money. The coins you lose or win have no value in real
money. At times you may “earn” or “buy or purchase” virtual currency and virtual in-game items.
These virtual currency and items do not refer to any credit balance of real currency or its
equivalent. Teen Patti and other games reserve the right to terminate the Account of any user
without giving any reason. If Teen Patti of DUOO believes that a user has acquired coins from
unauthorized sources and from sources that violate the terms of the service, it has the right to
take away all or a part of the total coins with the user. Downloading DUOO to play teen patti is
free. DUOO gives you free coins to begin with the game regularly. This gives you a limited coin
to play the game. If you do not lose all your free coins, you can play the game for an unlimited
period. You can also buy/purchase coins as in-app purchase.The coins that you buy and the
coins that you win have no value in the real currency. If you want to discontinue with the game,
the coins remaining with you have no value in real money. These coins are not transferable. By
accepting to use the Teen Patti game, you fully understand and agree that you can lose coins
because of many reasons besides losing while playing the game. Some of the reasons are
client’s data connection, Internet connection, improper behavior of the client (game app), Teen
Patti server problem, sudden increase in traffic, someone else using your account or your
account is hacked and many more. Teen Patti is not liable for any loss of coins due to
functioning as well as malfunctioning of its servers and software. You accept and agree to play
Tee n P at t i on l y f or f u n a nd e n te rt a in m en t a nd Tee n P at t i G ra nd is n o t l ia b l e for any damage or
loss or what so ever.If Teen Patti Grand believes that a user has acquired coins from
unauthorized sources and from sources that violate the terms of the service, it has right to take
away all or a part of the total coins with the user.
6. Third Parties Relating to Service Use
1. Authority to Use Bandwidth and Device
If Your use of DUOO is dependent upon the use of bandwidth owned or controlled by a third
party, You acknowledge and agree that You must obtain consent from the relevant third party for
such use and that the Company will not be liable in any way with regard to the foregoing.
You must own or have the legal right to control the use of the Device to which You are
downloading the DUOO App and/or through which You are accessing the website that provides
DUOO. You must delete the DUOO App and related personal information from the Device if You
intend to sell, assign or otherwise cease to have the legal right to control use of the Device. You
will be solely responsible for any problems that may result from Your failure to delete the same.
2. Use of Third-Party Software
These Terms also apply to Your use of any third-party software or technology that is incorporated
in DUOO.
3. No Access to Emergency Communication Services
DUOO does not constitute common telecom service as classified under relevant laws. Therefore,
due to physical limitations, the Company does not support or carry emergency call services to
any type of medical institutions, law enforcement agencies, etc. for the Users.
Please note that DUOO is not a replacement for Your primary telephone service.
4. Third-Party Fees
If You use Your native SMS application to deliver messages or invitations to people who are not
registered Users of DUOO and with whom You choose to communicate, the third party providing
such SMS services may charge You additional fees for such use. 7. Termination of Service
and Restrictions of Use
Termination of Service and Withdrawal from Service by You
To t er mi n at e Yo ur us e o f t he se rv i ce , Yo u m ay de le t e Yo ur ac co u nt b y g oi n g t hr ou g h Ab ou t
DUOO > Delete Account” in the Settings. IF YOU HAVE SUBSCRIBED TO ANY
SUBSCRIPTION SERVICES, YOU MUST TERMINATE YOUR SUBSCRIPTION SERVICES
BEFORE DELETING YOUR ACCOUNT.
8. Indemnification and Warranty Disclaimers
1. INDEMNIFICATION
YOU HEREBY AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS THE COMPANY, ITS
LICENSORS, ITS PARTNERS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,
CONTRACTORS, AND SUPPLIERS (COLLECTIVELY THE COMPANY PARTIES”), FROM
AND AGAINST ANY AND ALL DAMAGES THAT RESULT FROM CLAIMS AND/OR ACTIONS BY
THIRD PARTIES, INCLUDING, BUT NOT LIMITED TO, REASONABLE ATTORNEYS’ FEES, IN
CONNECTION WITH OR ARISING OUT OF (i) YOUR VIOLATION OR BREACH OF ANY
PROVISION OF THESE TERMS OR ANY APPLICABLE LAW OR REGULATION, (ii) YOUR
VIOLATION OF ANY RIGHTS OF ANY THIRD PARTY, (iii) YOUR USE OF DUOO AND/OR THE
COMPANY ASSETS FOR AN UNJUSTIFIED PURPOSE, (iv) ANY DISPUTE WITH ANOTHER
USER RESULTING FROM YOUR USE OF DUOO AND/OR COMPANY
ASSETS, OR (v) ANY TAXES AND FEES RELATED TO YOUR PURCHASE IN CONNECTION
TO DUOO. The Company Parties reserve the right, at Your expense, to assume the exclusive
defense and control of any matter for which You are required to indemnify the Company Parties.
You agree not to settle any matter without the prior written consent of the Company, and any
settlement executed without such consent of the Company will be null and void against the
Company Parties.
2. WARRANTY DISCLAIMERS
DUOO is provided to You "AS IS" and "AS AVAILABLE" with no warranties. The Company hereby
disclaims all warranties, terms, or conditions, express or implied, either in fact or by operation of
law, statutory, or otherwise, including, without limitation, warranties, terms or conditions of
merchantability, fitness for a particular purpose, satisfactory quality, correspondence with
description, title, non-infringement, and accuracy of information generated.
4. Waiver
The failure of the Company to exercise or enforce any right or provision of these Terms will not
constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be
effective only if in writing and signed by the Company.
9. Interpretation of Terms, Governing Law and Dispute Resolution
1. Entire Agreement
These Terms represent the complete agreement concerning the matters covered between the
Company and You. If any provision of these Terms is held to be unenforceable, such provision
shall be modified only to the extent necessary to make it enforceable and shall not affect the
enforceability or validity of the remaining provisions, which shall remain in full force and effect.
2. Headings
The heading references herein are for convenience purposes only, do not constitute a part of
these Terms, and will not be deemed to limit or affect any of the provisions hereof.
3. Injunctive Relief, etc.
You acknowledge that the obligations made hereunder to the Company are of a unique and
irreplaceable nature. Your violation of such obligations may cause irreparable harm to the
Company, which may not be replaced by monetary damages alone, and thus, the Company shall
be entitled to injunctive or other equitable relief (without the obligations of posting any bond or
surety) in the event of any breach or anticipatory breach by You.